follow us

Follow AITathens on Twitter faceebook in_logo

Happening now...
PhD-home-194x112
e-ban-180x103-2

 


IITIL v2 Practitioner

ITIL® v2 Practitioner is the next level up following the Foundation level and signifies a deep understanding of the ITIL process. Following the Foundation exam the ITIL® v2 Practitioner is obtained after pursuing at least one the three paths “Release and Control,” “Support and Restore,” and “Agree and Define” and passing at least one of the corresponding exams. The Release and Control (IPRC) path focuses on change management, release management, and configuration management. The Support and Restore (IPSR) path focuses on Incident management, service desk processes, and problem management. The Agree and Define (IPAD) path focuses on service level management, and financial management.

 

 

Bookmark and Share

Professional's Views

“I would like to thank you for the opportunity to participate in the AIT’s Executive Education Program. It was a great learning experience.”

Stella Mocan (2005), Program Officer, International Republican Institute, (Moldova)

Faculty

 

 

View images_vip 

 

Affiliated with Aalborg University-CTiF, Harvard-Kennedy School Of Goverment © ATHENS INFORMATION TECHNOLOGY designed by {Linakis+Associates}